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Frequently Asked Questions

  • What are dietary supplements?


Dietary supplements are products designed to supplement your daily diet with essential nutrients. They often include vitamins, minerals, herbs, amino acids, and other substances in various forms such as pills, capsules, powders, or liquids. They can help fill nutritional gaps and support overall health.


  • Why should I consider dietary supplements?


Dietary supplements can be beneficial for individuals who may not get enough nutrients from their regular diet alone. Aging also reduces the physiological natural synthesis of nutrients for healthy aging. Supplements can support specific health goals, provide nutritional support, and address deficiencies when recommended by a healthcare professional.

  • What sets your supplements apart from others on the market?

BoniPharmex designed a new concept of specific anti-aging and health enhancing product combinations for every stage of adult life. FilVel® Harmony is at the core of the concept. It enables the body to restore the necessary repair mechanisms for a healthy aging. Our specialized products address specific conditions such as gastrointestinal diseases menopause symptoms, female urogenital infection, digestive problems, constipation and travellers diarrhea. We recommend taking Harmony as the base product, together with the specialized formulations to tackle what inhibits your health.

  • Are your supplements safe?

Yes, our supplements are safe. They are manufactured in compliance with EU approved quality control standards. We adhere to Good Manufacturing Practices (GMP) and ensure that our products meet safety and quality requirements. Additionally, we regularly test our supplements for purity and potency.


  • How do I choose the right supplement for my needs?


Choosing the right supplement depends on your individual health goals and needs. We recommend consulting with a healthcare provider or our expert team for personalized recommendations. They can help you select the most suitable products.


  • Are your products compliant with regulations and standards?


Our products meet all relevant EU regulations and industry standards. We are committed to maintaining compliance with FDA regulations and adhering to GMP to ensure the safety and quality of our supplements.

  • Are your supplements suitable for vegetarians/vegans?

Yes, our supplements are suitable for both vegetarians and vegans. They are expertly formulated with probiotics, herbs, vitamins, and minerals, without the usage of any animal elements, thus adhering to vegan and vegetarian dietary guidelines.


  • Can I take multiple supplements together?


The supplement combinations found in the FilVel® product line are designed for synergistic use and carry no known risks. The FilVel® concept builds on the synergistic properties of the different products per indication with Harmony at the core. They are not intended to be mixed with supplements from other brands.


We specifically recommend using the entire FilVel® lineup in conjunction with our key product, FilVel® Harmony. Holding a central role in our health concept, FilVel® Harmony is formulated to enhance the effects of our other products. Its role can be compared to the process of plowing a field, which prepares the soil for efficient seed growth. Similarly, FilVel® Harmony prepares your body to fully benefit from the effectiveness of our other supplements by indication.

  • What is Daily Recommended Intake (DRI) that is printed on your packages?


The Daily Recommended Intake (DRI) refers to the advised daily intake level of a particular nutrient to meet the nutritional requirements of the majority of healthy individuals in a particular life stage or group. The DRI is established by health professionals and is a vital tool in planning and assessing dietary patterns.


  • Can I take supplements with or without food?


The best time to take supplements can vary depending on the specific supplement. Some are more effective when taken with food to enhance absorption, while others are recommended on an empty stomach. Refer to the product label or consult with a healthcare provider for guidance.


  • Are there any potential side effects of dietary supplements?


While supplements are generally safe when used as directed, there can be side effects, especially if taken in excess. Common side effects may include digestive issues or interactions with medications. Consult with a healthcare provider if you experience any adverse effects.


  • What should I do if I miss a dose of my supplement?


If you miss a dose, take it as soon as you remember. However, if it's close to your next scheduled dose, skip the missed one and continue with your regular dosing schedule. Do not double the dose to make up for a missed one.


  • How long does it take to see results from dietary supplements?


The time it takes to notice results can vary based on the supplement and individual factors. Some supplements may provide immediate effects, while others may take weeks or months for noticeable changes. Consistency is key.


  • Can I combine supplements with prescription medications?


Combining supplements with prescription medications can lead to interactions. One should consult with a healthcare provider or pharmacist to ensure there are no adverse interactions. They can adjust dosages if needed.

  • Can FilVel® be used during pregnancy and breastfeeding?

All our products are safe for use during pregnancy and breastfeeding. However, it's advisable to consult with your healthcare provider regarding FilVel® Bowal.


  • Are there age restrictions for taking dietary supplements?


While most dietary supplements are generally safe for adults, specific supplements may not be suitable for children or older adults. Always follow the recommended age guidelines on the product label and consult with a healthcare provider for individualized advice.


  • Do you offer international shipping for your products?


Yes, we offer international shipping for our products. We aim to make our supplements accessible to customers worldwide.


  • What is the shelf life of your dietary supplements?


The shelf life of our supplements varies by product but is typically two to three years when stored in a cool, dry place and kept sealed. Check the product label for the exact expiration date.


  • Can I return or exchange products if I'm not satisfied?


We offer a satisfaction guarantee. If you are not completely satisfied with your purchase, please contact our customer service team, and we will assist you with returns or exchanges in line with our policies.


  • How can I contact your customer support team?


You can reach our customer support team through the contact information provided on our website. We are here to assist with any questions, concerns, or inquiries you may have.

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